Data Privacy
BOLD (Bold is a trading arm of Community Enterprise)
Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (GDPR)
Examples of personal data include:
Name
Address
Date of Birth
Telephone / Mobile number
Email address
IP address
Photographs
Bank account details
Who are we?
When we say ‘we’ or ‘us’ in this policy, we are generally referring to the separate and distinct entities that make up the Community Enterprise Group These include:
Community Enterprise Ltd, Suite 14 Fleming House, 5 Fleming Road, Kirkton Campus, Livingston, EH54 7BN
CEL Trading, Suite 14 Fleming House, 5 Fleming Road, Kirkton Campus, Livingston, EH54 7BN
BOLD Studio, 222 South Block, Osborne Street, Glasgow, G1 5QH
Creative Natives, 32 Annandale Street Lane, Edinburgh, EH7 4LS
It also includes any other businesses we add to this group in the future.
Community Enterprise is the data controller. This means it decides how your personal data is processed and for what purposes.
Why do we need to collect and store personal data?
To provide you with services, we need to collect personal data for correspondence purposes and / or detailed service provision.
We are committed to ensuring that the information we collect and use is appropriate for this purpose and does not constitute an invasion of your privacy.
How do we collect your personal data?
The information we collect about you comes from:
Forms you have completed and given to us
Information that you have given us over the telephone
Letters and / or emails that you have sent to us
Surveys you have completed
How do we process your personal data?
Community Enterprise complies with its obligations under GDPR by keeping personal data up to date;
by storing and destroying it securely; by not collecting or retaining excessive amounts of data;
by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data. We use your personal data for the following purposes: -
To enable us to provide a voluntary service for the benefit of the public as specified in our constitution;
To administer membership records;
To promote the interests of the charity;
To manage our employees and volunteers;
To maintain our own accounts and records.
To operate the Community Enterprise websites and deliver the services that individuals have requested.
To inform individuals of news, events, activities, developments or services running across the third sector.
To contact individuals via surveys to conduct research about their opinions of current services or of potential new services that may be offered.
Legal basis for processing:
When we are providing you with a service, our legal basis for processing is legitimate interests.
When we obtain your consent to store and/or pass on personal information, our legal basis for processing is consent.
Sharing your personal data
To provide services, we may share your information with third parties. We will always seek consent prior to any information being shared. If you choose not to consent to this when asked, then that decision will be recorded and respected. At any time, you have the right to refuse/withdraw consent to information sharing. The possible consequences will be fully explained to you.
How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary and we only retain your data for the original purpose specified.
Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
Our website
Our website is hosted by Kualo.
With your consent we process your Personal Data for the following purposes:
to reply to contact form or email enquiries;
for other purposes I have requested your consent for;
We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
the link between purposes, context and nature of Personal Data is suitable for further Processing;
the further Processing would not harm your interests and
there would be appropriate safeguard for Processing.
We will inform you of any further Processing and purposes.
Who else can access your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to my trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:
Our processing partners:
Kualo: our website is hosted with Kualo in their Data Centre in London. Read their privacy policy here. We use a website hosting reseller package also through the well established provider - Kualo. Their Privacy Policy cam be viewed here.
Connected third parties:
Google Fonts (Google Inc.) Google Fonts is a typeface visualisation service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.
Place of processing: US
Google Analytics: Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. IP addresses are set to be anonymised. Google may use the Data collected to contextualise and personalise the ads of its own advertising network.Personal Data collected: Cookies and Usage data.
Place of processing: US
Google Analytics Privacy Policy
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. I disclose your Personal Data to third parties or public officials when I am legally obliged to do so. I might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
Contact Details
To exercise all relevant rights, queries of complaints please in the first instance, contact us at:
BOLD c/o
Community Enterprise
Suite 14
Fleming House
Fleming Road
Kirkton Campus
Livingston
EH54 7BN
Bold Studio
222 South Block
60-64 Osborne Street
Glasgow
G1 5QH
Your rights and your personal data
Unless subject to an exemption (under GDPR), you have the following rights with respect to your personal data: -
The right to request a copy of your personal data which Community Enterprise holds about you;
The right to request that Community Enterprise corrects any personal data if it is found to be inaccurate or out of date;
The right to request your personal data is erased where it is no longer necessary for Community Enterprise to retain such data;
The right to withdraw your consent to the processing at any time
The right to request that the Community Enterprise provides you with your personal data
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
The right to lodge a complaint with the Information Commissioners Office:
ICO
45 Melville St
Edinburgh
EH3 7HL
Tel. 0131 244 9001